Terms and Conditions

General terms of sale

1 - INTRODUCTION
2 - PRODUCTS
2.1: Conformity
2.2: Availability
2.3: Price
3 - TO PLACE AN ORDER
3.1: Means of payment
3.2: The Consumer or “User”
4 - MODE OF DELIVERY
5 - REMISSIONS OF TAX
6 - PROTECTED PAYMENT
7 - RIGHT OF RETRACTION. SATISFIED OR REFUNDS
8 - LITIGATION AND RESPONSIBILITY
9 - COMMENTS, CRITICISMS, COMMUNICATION
10 - PROTECTION OF THE PERSONAL DATA
11 - ELECTRONIC GIFT
12 - REPRODUCTION




1 - INTRODUCTION


The general terms of sale detailed below (indicated hereafter “General terms”), govern the contractual relations between any user of the www.homestickhome.com site (hereafter designated a “User” or “You”) and the commercial sign INTERACTIVE HomeStickHome of the company DESIGN limited liability company. with the capital of 7500 EUROS, whose seat is located at 15 rue La Condamine - 75017 Paris and registered with and the company trade register of Paris under N° 499.154.722.

HomeStickHome is a registered trademark with the INPI under N° -063465715.

INTERACTIVE DESIGN holds the exploitation of the HomeStickHome mark.

These general terms of sale are the only applicable ones and replace all other conditions, except preliminary, express and written exemption. Interactif Design can punctually be caused to modify some of the provisions of its general terms, as it is necessary as those are read again before each visit of the www.homestickhome.com site. These modifications are opposable as from their settings on line and cannot apply to the contracts concluded before. Each purchase on the www.homestickhome.com Site is governed by the general terms applicable to the date of the order. We consider that by validating your order, you accept without reserve our general terms of sale after having read them.

While reaching the www.homestickhome.com Site, you commit yourselves observing the General terms as well as the Conditions of use appearing there.

2 - PRODUCTS

2.1: Conformity

The offered products with the sale by the HomeStickHome mark and marketed by the company Interactif Design are in conformity with the applicable standards in France.
The elements such as in particular photographs, texts, graphics like all information and characteristics illustrating and/or accompanying the products are not contractual.
The consumer is only judge of the compatibility of the products ordered with the materials right now in his possession.
Interactif Design could not be held for person in charge of a bad support of installation.
Thus our stickers must be posed on a support clean, smooth, nonfatty, nonwet.

2.2: Availability

You will note that your order is manufactured with your request with matters of various colors in stock in our workshops.

On the assumption that one of the colors ordered would not be available in our stocks, we commit ourselves contacting you by email within 5 day as from the date of your order in order to inform you and to indicate to you within which times, this product could, if necessary, be to you delivered.

2.3: Price

The selling prices indicated on the www.homestickhome.com Site are in euros and all inclusive of tax but except expenses of delivery. The possible expenses of delivery are indicated to the User progressively his choices of products and are to him invoicees at the end of the order in supplement of the price of the selected products.

We reserve ourselves the right to modify our prices constantly but we commit ourselves applying going rates which will have been indicated to you on the www.homestickhome.com Site at the time of your order.

3 - TO PLACE AN ORDER

3.1: Means of payment

To place your order, we place at your disposal 2 means of payment:
- by Internet on our site: www.homestickhome.com 24/24h and 7/7j
- by mail accompanied by an impression of your order and your method of payment per cheque addressed to: INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS. We assure you then his good reception by email.

In all the cases, the sale contract famous is concluded only at the time from the flow from the account from the consumer for the purchasing cards or the date from reception from the cheque.

3.2: The Consumer or “user”

The consumer expressly states to have all the authorizations necessary to the ends of use of the method of payment which it chose during the validation of his order.
He commits himself moreover making sure of his solvency before any order, fault for the company Interactif Design of being able to carry out the delivery of the ordered products.
The www.homestickhome.com site spares moreover the possibility of suspending or of cancelling any order or delivery in the event of refusal of issue of permit of payment on behalf of the financial institutions questioned according to the method of payment chosen by the consumer.
In the same way, it spares the possibility of refusing to take into account an order or to carry out a delivery emanating of a Net surfer with whom a litigation relative in particular to the payment of a preceding order would remain.
The consumer is moreover advised that the company Interactif Design can carry out the analysis and/or the checking of the place orders in order to fight against the fraud, and within this framework reserves the possibility of asking the very justifying consumer whom she would consider useful.
It reserves at the conclusion of this procedure the possibility of suspending or of cancelling any order or delivery, even in the event of authorization of payment delivered by the financial institutions concerned, whenever this analysis and/or these checks would give rise to think that the aforementioned order placed in fraud of the rights of a third.
It could not moreover support any responsibility in the event of embezzlement or for fraudulent use of any means of payment which would not have been detected by this procedure of analysis and/or checking.

4 - MODE OF DELIVERY


The products bought on the www.homestickhome.com Site are deliverable in all the countries observers in the pull-down menu of the site. Your order will be delivered to you to the address that you indicated to us at the time of your order.

Interactif Design chose for the delivery:
Followed COLISSIMO

This choice of delivery enables you to receive your parcel under 48h* thanks to the Post office and with followed the Colissimo service. Your place order will be treated within 3 week and will be dispatched by the post office.

Interactif Design puts all works about it to respect the delivery periods mentioned on the www.homestickhome.com Site. Nevertheless we could not be held responsible for the consequences due to a delay of delivery or a loss of parcels caused by a third or your fact or because of an unforeseeable and insurmountable cause constitutive of a case of major force.

In the event of nonreception of a parcel within the times indicated, a survey is carried out near the conveyor and can take several days (ex: 21 days at the Post office). During this period, no refunding or reference could be carried out.

With reception of your order, we recommend to you to check the conformity of the products delivered with your order and to indicate, if necessary, on the delivery order and in the form of handwritten reserves accompanied by your signature, any anomaly with regard to them.

Without damage of the applicable legal guarantees, we recommend to you to address any reserve as for the defects of conformity of the products existing to the delivery date within your best times by mail to INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS or email sav@homestickhome.com.

The return of the products could be accepted only for the products in their country of origin, namely in particular with their packing, accessories, and notes of use. The expenses of sending are the responsibility of the User.

In the event of proven nonconformity, Interactif Design will carry out the replacement of the product. We inform you that a delay of delivery of 72 H is possible as for the delivery of your order. Indeed, for safety reasons, all the orders regulated by bank card are the subject of checking by Interactif Design.

Additional details could be to you required, even required to validate your purchase. Consequently, and with an aim of avoiding any delay, thank you of seizing at the time of your order:
- a paying address email (standard AOL, WANADOO, NOOS, TISCALI…) or professional.
- a n° of fixed telephone (work place or residence) to join to you constantly in the course of the day.

Moreover, for any order on the www.homestickhome.com Site of an higher amount to a ceiling fixed at 200 euros per Interactive Design, a paper identity as well as a document in proof of residence will be to forward to us by telefax, email or mail.

We are sorry caused embarrassment, nevertheless these measurements are a proof of will of our share, to protect our customers from possible frauds to the bank card.

5 - REMISSIONS OF TAX


A remission of tax is possible abroad for our customers residents (except EC). For that, it is necessary, once the received parcel, us to send a photocopy of the invoice, a document in proof of residence abroad.

Once the form warned by the customs, the User must return it to us accompanied by a bank account number (bank account number) and Interactive Design will proceed to the refunding of the tax by cheque.

For the refunding of the VAT, an abatement of 3% will be applied for “expenses of treatment”.
By mail: INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS.

6 - PROTECTED PAYMENT

All the payments carried out on www.homestickhome.com are evaluated and controlled by our bank the General society. Interactif Design places at your disposal 2 methods of payment: Credit card (CB Eurocard, Visa or Mastercard), Cheque (to join a photocopy of the identity paper, purchase order, your coordinates).

For the payment by credit card, the flow is carried out at the time of your order in the condition of having obtained beforehand the authorization of flow of your account near the qualified centers of payment, or else your order could not be taken into account. The online payment by credit card is carried out via the security system SSL “Secure Socket Layer” which allows the encoding of your banking coordinates during their transmission on the network.

For the payment by cheque, it is enough for you to forward to us, accompanied by your summary of order, your cheque made out with the order of INTERACTIVE DESIGN and the address INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS. As of the cashing of your cheque, we will dispatch you your order.

7 - RIGHT OF RETRACTION. SATISFIED OR REFUNDS

For the purchase of a product on the www.homestickhome.com Site, you profit 7 clear days envisaged by the article L 121-20 of the Code of Consumption, to turn over us a product which does not satisfy you. You can within this time turn over this product, with your expenses, accompanied by your invoice.

We advise you to turn over us the goods in recommended or in follow-up posts and to subscribe if required to an insurance near the conveyor of the commercial value of the products. This being necessary in the event of spoliation or of loss of these goods by their services. In all the cases the return is carried out with the expenses and risks of the consumer.

Only will be accepted the products in a new and complete state (additional, notes), turned over in their packing of origin. Very product which will have been damaged, or whose packing of origin will have been deteriorated under conditions exceeding its simple opening, will not be refunded, or partially not refunded under the conditions indicated hereafter. If the article is returned incomplete or damaged in Interactif Design, a rebate of its price will be applied according to the diagnosis carried out by the SAV. Interactif Design will furnish proof to the customer of the application of this rebate by communicating to him a document drawn up by its service SAV.

The times mentioned above run as from the day of the reception of the order. This right of retractation is exerted without penalty, except for the carriage costs. In the event of expertise on the product within the framework of the right of retractation, Interactif Design will do the utmost to refund the User as soon as possible.

Rembousement is only made Have some on the shop.

For any return of parcel, you must is us (S) to turn over by the Post office (or another conveyor) to INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS.

Please note that the carriage costs are the responsibility of the customer.

8 - LITIGATION AND RESPONSIBILITY

This contract is subjected to the French right.

Interactif Design could not be held for person in charge of the inexecution of the concluded contract, on the one hand in the event of major force, in particular of disturbance or all-out strike or partial, in particular of the postal services and means of transport or communications, on the other hand in the event of fault of the customer. We remind to you that it is advisable to proceed to the safeguard of the data contained in the bought products. Interactif Design could not be held responsible for the consequences resulting from the misuse of the market products on the www.homestickhome.com Site.

9 - COMMENTS, CRITICISMS, COMMUNICATION

All the opinions deposited by the Users of the www.homestickhome.com Site are supervised and moderated by the marketing team.

Since the remarks enfreignent the law and ethics (abusive publicity, defamatory remarks, insults, comments except context…) Interactif Design reserves the right to refuse or modify the opinion concerned.

10 - PROTECTION OF THE PERSONAL DATA

Information that you communicate to us being essential for the treatment and the routing of the orders and the establishment of the invoices, their absence involves the cancellation of your order. By registering you on the www.homestickhome.com Site, you commit yourselves providing us sincere and true information concerning you. The communication of false informations is contrary with the present general terms like at the conditions of use being reproduced on the www.homestickhome.com Site.

In accordance with Data-processing law the “and Freedoms”, the processing of your data was the declaration object near the National Commission of Data processing and Freedoms (CNIL). Interactif Design is authorized to take, process and use the data concerning you. These data are the subject of a data processing.
This activity is strictly regulated: the file was declared in the National IT commission and Libertés under the number of receipt 1252333. You have a permanent right of access and correction on all the data concerning you, in accordance with the European texts and to the national laws into force (article 34 of the law of January 6, 1978). You can at any time to make a request by mail near INTERACTIVE DESIGN, 15 rue La Condamine - 75017 PARIS or by email on the www.homestickhome.com Site in order to know which are information which this one has on you. You can constantly and on request to modify these data.

If you accepted it during your identification on the www.homestickhome.com Site, of the promotional emails (emails) proposing innovations, exclusivenesses to you, good deals… will be sent to you.

You can ask more not to receive emails of our share constantly while clicking on the bond envisaged for this purpose and inserted in footer of each email that we or one of our partners will address to you.

11 - ELECTRONIC GIFT

The electronic gift voucher is valid 3 months from the dispatch date of the gift, on all the products of www.homestickhome.com. The gift is carrier of a unique number that must be put back at the time of the payment. The value of the gift is 50€ minimum and it must be used in his totality. If the amount of the order is upper to the sum of electronic gift, the complement must be adjusted with the method of payment of your choice. If the amount of electronic gift is upper all in all of the order, no credit note will be delivered in return. The electronic gift is useful only once and cannot be exchanged for its monetary value or be partially paid off or in its totality. The electronic gift is nominative.

12 - REPRODUCTION

The drawings, graphics as well as the collection of vinyls is the exclusive property of the company Interactif Design.
No reproduction is authorized without the prior agreement of Interactive Design.